How to cancel a property sale or booking

Whether you’re a buyer backing out of a sale or someone who has made a reservation deposit for a condo or villa, it’s essential to understand your legal rights, financial risks, and the proper way to cancel — without causing unnecessary penalties or legal trouble.


🔑 Common Scenarios for Cancellation

ScenarioCancellation Possible?Key Considerations
Buyer cancels after signing booking agreement✅ Yes, with forfeiture of depositMost agreements are non-refundable unless otherwise stated
Buyer cancels after signing Sales & Purchase Agreement (SPA)✅ SometimesMay lose more than the deposit, depending on contract terms
Buyer cancels off-plan unit from developer✅ With conditionsSubject to penalties; may depend on developer policy
Developer fails to meet deadlines✅ YesBuyer can often cancel with refund if timelines are breached
Buyer backs out before signing anything✅ YesNo legal issue; just notify in writing

📝 Booking Agreement vs. Sales & Purchase Agreement

Agreement TypeWhat It CoversCan You Cancel?
Booking AgreementHolds the unit temporarily for the buyer✅ Yes – but deposit is usually non-refundable
Sales & Purchase Agreement (SPA)Full legal contract for property sale✅ Sometimes – may include cancellation clauses or penalties

⚠️ Tip: Always check for a “cooling-off period” clause — although rare in Thailand, some developers may offer it (e.g., 7–14 days to cancel without major loss).


🔄 How to Cancel Properly (Step-by-Step)

  1. Review Your Contract
    • Look for terms under “Termination,” “Refund,” or “Default by Purchaser.”
    • Check what penalties apply.
  2. Contact the Seller or Developer in Writing
    • Send a formal cancellation letter/email.
    • Keep copies and request acknowledgment.
  3. Negotiate a Refund (if applicable)
    • Developers may return part of the deposit if no significant work has been done.
    • Some may allow transferring your booking to another buyer.
  4. Consult a Lawyer
    • Especially important if a large sum or signed SPA is involved.
    • Legal help is crucial for refund disputes.
  5. Close the File with a Receipt or Confirmation
    • Always get written confirmation of the cancellation and any refund.

💸 What Happens to the Deposit?

SituationDeposit Outcome
Cancellation before any signing💯 Fully refundable
Cancellation after booking signed❌ Usually forfeited
Cancellation after SPA signed⚠️ Partial refund (varies by clause)
Developer breach of contract✅ Full refund likely (with legal support)

📌 Key Takeaways

  • Cancellation is legal but may cost you a deposit or more.
  • Always read agreements before paying or signing.
  • In off-plan projects, check the developer’s reputation and cancellation policy.
  • Keep all communications in writing.
  • Legal support is essential if you’re past the booking stage.

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